Privacy Policy

Who we are

Our website address is: https://sweetsfx.wpenginepowered.com/. This website is managed by Sounding Sweet Ltd., 27 Oak Road, Tiddington, Stratford-upon-Avon, CV37 7BU.

Sounding Sweet is a limited company registered in England and Wales: registered no. 7659730.

What personal data we collect and why we collect it

Orders

Users can buy products on our website, which generates data collection in order to process said order and affiliate documents (such as an invoice).

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

For such purpose, we collect the following data:

  • Name
  • Billing address
  • Email address
  • Phone number
  • Company name (if applicable)
  • VAT number (if applicable)

Processing the payment is done using Paypal, a service of Paypal Holdings, Inc., 2211 North First Street San Jose, California U.S.

Account creation

Users have to create an account to be able to buy products sold from this website.

For such purpose, we collect the following data:

  • Name
  • Billing address
  • Email address
  • Phone number
  • Company name (if applicable)
  • VAT number (if applicable)

Newsletter

Users will be able to submit their e-mail address to opt-in to our newsletter. Users who have opted-in for such a service will see a record of their email and the cart contents for up to 30 days on Mailchimp’s server. This record is kept to repopulate the contents of the user’s cart if they switch devices or needed to come back another day. Read Mailchimp’s privacy policy here.

For such purpose, we collect the following data:

  • Email address

Processing and sending said newsletter is done using MailChimp, a service from Mailchimp, Ponce City Market, Atlanta, Georgia, U.S.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, audio, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Misc

When you use this site several actions trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as log.

For security purposes, Sweet SFX performs a frequent back-up of the website content and database, including users data.

Along with the third-party companies mentioned above, Sweet SFX uses services from WordPress, WooCommerce and Jetpack (both Automattic services), SparkPost and Amazon. You can access their respective privacy policy pages by clicking on their names in the previous sentence.

Who we share your data with

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or request the deletion of their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

To request the deletion of your personal information or a copy of your personal data stored on https://sweetsfx.wpenginepowered.com/, please send an email to sfx@soundingsweet.com.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

For any questions, enquiries or request about your data, please email sfx@soundingsweet.com.